Contact information

We're here to help with orders, sizing, deliveries, returns and anything else. Email is the fastest way to reach us, and we reply to every message.

Get in touch

Email: support@liraelondon.com
Telephone: +44 7418 315190
Customer care hours: Monday to Friday, 9:00–18:00 GMT
Response time: within one business day

Please include your order number where you have one — it helps us get to an answer on the first reply.

What we can help with

  • Order status and tracking — see our Shipping Policy for delivery timeframes.
  • Returns, exchanges and refunds — see our Returns & Refunds Policy.
  • Sizing and product questions — tell us the style you're considering and we'll advise.
  • Changing or cancelling an order — contact us within 12 hours of ordering and we'll do our best.
  • Data protection requestsprivacy@liraelondon.com.

Company details

MF COMPANY GLOBAL LTD
Trading as Lirae London
71–75 Shelton Street, Covent Garden
London, WC2H 9JQ
United Kingdom

Registered in: England and Wales
Company registration number: 16409523
Date of incorporation: 25 April 2025

This is our registered office address and is not a return address. Return addresses are issued individually with each approved return authorisation.